Help & Support

Need assistance with your website, software application, business system, or ongoing maintenance? Our support team can help with troubleshooting, updates, technical questions, and service requests.

How We Can Help

PBRL supports both new and existing digital systems. If you are experiencing a problem or need an enhancement, contact our team with a brief description of the request.

  • Website Support: Content updates, page changes, broken links, layout issues, and performance improvements.
  • Software Support: Troubleshooting business applications, user access issues, bugs, and workflow problems.
  • Maintenance: Ongoing updates, technical checks, backups, and routine improvements.
  • E-Commerce Support: Product updates, order workflow issues, customer account problems, and storefront changes.
  • Business Systems: Help with inventory systems, reporting tools, internal portals, and database-driven applications.

Before Contacting Support

Please include the page or system name, a short description of the issue, and any screenshots or error messages available. This helps us review the request faster.

Need a New Feature?

Support requests can also include enhancements such as new reports, workflow changes, new user features, additional website pages, or improvements to an existing application.

Contact Support

Send your request to our support team and include as much detail as possible.

Email Support

For new projects or larger development requests, please use our contact page.

Contact PBRL

Can PBRL maintain a website built by another developer?

Yes. We can review an existing website and determine whether we can provide updates, maintenance, troubleshooting, or ongoing support.

Do you support custom PHP applications?

Yes. PBRL can support and enhance custom PHP and database-driven applications, subject to a review of the existing system.

Can you add new features to an existing business system?

Yes. We can evaluate requested enhancements and recommend the best way to add functionality while keeping the current system stable.

Do you provide ongoing website maintenance?

Yes. Maintenance can include content changes, technical updates, troubleshooting, performance improvements, and other recurring support.